Privacy Policy

Last Updated: June 2026

This Privacy Policy explains how SinoMentor collects, uses, stores, and protects your information when you visit https://sinomentor.com or use our services.
These policies are written in plain English for clarity and accessibility.
If any translated version differs from the English version, the English version shall prevail.
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Company Information
SinoMentor is operated by:
Yibai Yanpeiying (Tianjin) Cultural Development Co., Ltd.
Unified Social Credit Code:
91120111MADX384JX8
Registered Address:
Southwest 200 meters from the intersection of Jinlai Road and Guangming Road,
Xiaonanhe Village, Jingwu Town,
Xiqing District, Tianjin, China
Contact Email:
[email protected]
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Data Controller
For the purposes of applicable privacy laws, including the General Data Protection Regulation (GDPR), the data controller responsible for your personal information is:
Yibai Yanpeiying (Tianjin) Cultural Development Co., Ltd.
Email:
[email protected]
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1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Personal Information
• name;
• email address;
• country or region;
• preferred communication platform;
• language goals;
• learning preferences;
• scheduling information;
• messages and communication history.
Account and Service Information
• lesson records;
• attendance information;
• progress notes;
• subscription status;
• support requests.
Payment Information
Payments are processed by third-party payment providers.
SinoMentor does not store credit card or payment card information.
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2. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
• IP address;
• browser type;
• device information;
• operating system;
• pages visited;
• referral sources;
• approximate geographic location;
• cookies and similar technologies.
This information helps us improve our website and services.
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3. How We Use Your Information
We may use your information to:
• provide our services;
• schedule lessons and communications;
• process purchases and subscriptions;
• improve learning experiences;
• respond to inquiries and support requests;
• send important service notices;
• prevent fraud and abuse;
• comply with legal obligations;
• improve website performance and analytics.
Where permitted by law, we may occasionally send updates regarding SinoMentor services.
You may unsubscribe from marketing emails at any time.
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4. Communication Platforms
To provide our services, we may communicate with you through:
• Email;
• Gmail;
• WhatsApp;
• WeChat;
• ClassIn;
• Acuity Scheduling;
• Google services;
• other communication tools reasonably necessary for service delivery.
Messages exchanged through these platforms may be retained for operational and support purposes.
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5. Third-Party Service Providers
SinoMentor uses third-party providers to operate its business.
These providers may include:
Payment Services
• Paddle.
Scheduling Services
• Acuity Scheduling.
Teaching Platforms
• ClassIn.
Communication Services
• Gmail;
• WhatsApp;
• WeChat.
Analytics and Advertising Services
• Google Analytics;
• Google Ads;
• Meta Pixel.
Productivity and Operational Services
• Google Workspace;
• other operational service providers.
Each third-party provider operates under its own privacy policies and terms.
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6. Cookies and Tracking Technologies
SinoMentor uses cookies and similar technologies to:
• remember preferences;
• improve website performance;
• analyze website traffic;
• understand visitor behavior;
• measure advertising effectiveness;
• enhance user experience.
Cookies may be placed by SinoMentor or by trusted third-party providers.
Further information is available in our Cookie Policy.
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7. Analytics and Advertising Services
SinoMentor may use analytics and advertising technologies, including:
• Google Analytics;
• Google Ads;
• Meta Pixel;
• similar technologies.
These tools help us:
• understand website performance;
• improve user experience;
• measure advertising effectiveness;
• provide more relevant information to visitors.
These providers may use cookies or similar technologies according to their own privacy policies.
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8. Legal Basis for Processing
Where required by applicable laws, we process personal information based on:
• your consent;
• the performance of a contract;
• legitimate business interests;
• compliance with legal obligations.
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9. Data Retention
We retain personal information only for as long as reasonably necessary to:
• provide services;
• maintain records;
• resolve disputes;
• comply with legal obligations;
• protect legitimate business interests.
When information is no longer required, it will be deleted or anonymized where reasonably practicable.
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10. Sale of Personal Information
SinoMentor does not sell personal information.
We do not exchange personal information for monetary compensation.
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11. Data Sharing
We may share information with:
• payment processors;
• service providers;
• technology partners;
• legal authorities where required by law;
• professional advisers where reasonably necessary.
Information will only be shared to the extent necessary for business operations or legal compliance.
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12. International Data Transfers
Because SinoMentor serves clients worldwide, information may be processed or stored in different countries.
By using our services, you understand and consent to such international transfers where permitted by applicable law.
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13. Security
We take reasonable administrative, technical, and organizational measures to protect personal information.
However, no method of transmission or storage can guarantee absolute security.
Accordingly, SinoMentor cannot guarantee complete security of information.
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14. Children's Privacy
Our services are generally intended for individuals aged eighteen (18) and older.
If services are provided to minors, parental or legal guardian consent is required.
We do not knowingly collect personal information from children without appropriate consent.
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15. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
• access your information;
• correct inaccurate information;
• request deletion of information;
• restrict certain processing activities;
• withdraw consent;
• object to certain processing activities;
• request a copy of your information;
• lodge a complaint with an appropriate supervisory authority where applicable.
To exercise these rights, please contact:
[email protected]
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16. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
These rights may include:
• the right to know what information we collect;
• the right to request deletion of certain information;
• the right to correct inaccurate information;
• the right to limit certain uses of personal information where applicable.
Requests may be submitted to:
[email protected]
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17. Marketing Communications
We may occasionally send newsletters, updates, or promotional communications.
You may unsubscribe at any time by:
• using the unsubscribe link; or
• contacting us directly.
Unsubscribing from marketing communications will not affect important service-related communications.
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18. Advertising Preferences
Certain advertising technologies may be used to measure website performance and improve marketing effectiveness.
You may manage advertising preferences through your browser settings or through the settings provided by third-party platforms.
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19. Do Not Track Signals
Some browsers provide "Do Not Track" signals.
Because there is currently no universally accepted standard for responding to such signals, SinoMentor does not currently respond to them.
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20. External Websites
Our website may contain links to third-party websites.
SinoMentor is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of those websites independently.
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21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on our website.
Continued use of our services after changes are published constitutes acceptance of the revised Privacy Policy.
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22. Contact Information
SinoMentor
Operated by
Yibai Yanpeiying (Tianjin) Cultural Development Co., Ltd.
Unified Social Credit Code:
91120111MADX384JX8
Email:
[email protected]
Website:
https://sinomentor.com

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